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Privacy Policy

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We are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use and disclose personal information of users of our services, including our Website (our “Site”). Please read this Privacy Policy carefully.

By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time.
 

This Policy describes:

  • The personal information we collect

  • How we collect such information

  • How such information is used

  • How such information is shared

  • How you can contact us

 

INFORMATION WE COLLECT

We and our third-party service providers may collect and process the following types of personal information about you:

 

  • Name

  • Phone number

  • Email address

  • Social network profile information

  • Information we collect when you use our Site, such as your domain name, Internet protocol (IP) address, mobile device model, Internet service provider, Site access times, websites that referred you to us and web pages within our Site that you visit

  • Information you communicate to us through our Site, our social media pages or through other means

 

HOW WE COLLECT INFORMATION

We and our third-party service providers may collect personal information as follows:

  • We may collect information you provide when you use our Site, including when you fill in forms on our Site, subscribe to any of our services, complete a survey on our Site, post material to our Site or download content from our Site.

  • We may collect information you provide when you contact us by phone, email, text message or messaging application on social media.

  • We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.

  • We may collect information such as your name and phone number if we are engaging in SMS text messaging marketing and you opt in to our text messaging campaign.

  • Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities.

 

HOW WE USE THE INFORMATION COLLECTED

We and our third-party service providers may use information collected to:

  • Operate, maintain and improve our Site.

  • Conduct analytics to help us better understand our customers and improve our products and services.

  • Process and manage purchases made by you.

  • Respond to your customer service inquiries, post your comments related to our products and services on our social network pages and take other actions in response to your questions, comments or Site activity.

  • Communicate with you about special offers, services and promotions that may be of interest to you.

  • Help us develop, customize, deliver, support and improve our services.

  • Allow you to participate in interactive features of our service when you choose to do so.

  • Notify you about changes to our service.

  • Conduct market research in order to serve targeted advertisements.​
     

When you provide your information through our website, such as by submitting a form to receive updates about our latest products or services, we may use the information you provide to contact you by email, SMS/text message, WhatsApp, or other communication methods for the purposes described at the time of collection. These communications may include product updates, promotions, offers, and other information about Cell2Talk and our services. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions provided in our messages or by contacting us directly.

 

HOW WE DISCLOSE THE INFORMATION COLLECTED

We and our third-party service providers may share your personal information under the following circumstances:
 

  • We may share your personal information with any member of our group of companies (our subsidiaries and our ultimate parent company and its subsidiaries).

  • We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors and other companies that help us provide our services or our Site.

  • We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the terms of use of our Site, and to protect the rights, property and safety of our business, our employees, agents, customers or others.

  • We may share the information you provide through our website with trusted service providers who assist us in operating our business and communicating with you, including providers used to send email, SMS/text messages, and WhatsApp communications. These service providers may only use your information as necessary to provide services to us and in accordance with applicable law.

  • We may use the contact information you provide, including your name, email address, and phone number, to send you information about our latest products, services, promotions, and other updates from Cell2Talk, where you have requested or consented to receive such communications. You may opt out of promotional communications at any time by following the instructions provided in our messages or by contacting us directly.
     

SMS TEXT MESSAGING

When you opt in to receive SMS/text messages from Cell2Talk, we may collect and use your name and phone number to send you the messages and communications described at the time of enrollment, including product updates, promotions, offers, and other marketing communications. We may use third-party service providers to deliver SMS/text messages on our behalf. These providers may process your information as necessary to provide the messaging service and will not use your information for their own marketing purposes.

You may opt out of receiving SMS/text messages at any time by replying STOP. You may also contact us directly to request assistance with opting out.

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HOW TO CONTACT US

If you have any questions, comments or requests regarding this Policy, please contact us using the contact information shown on our Site.

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